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Current As: 20 Februari 2026

Privacy Policy

Lorvé Luxury Transportation (“Lorvé”, “we”, “our”, or “us”) respects and protects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

a. Personal Information
  1. Full Name
  2. Phone Number
  3. Email Address
  4. Pickup & Drop-off Location
  5. Travel Schedule
  6. Special Requests

 

b. Payment Information

Payment details are processed securely through authorized third-party payment providers. Lorvé does not store full credit card details on our servers.

 

c. Technical Data

  1. IP address
  2. Browser type
  3. Device information
  4. Cookies & tracking data
  5. Website usage analytics

 

2. How We Use Your Information

  1. Process and confirm bookings
  2. Provide chauffeur and transportation services
  3. Communicate booking details and updates
  4. Improve service quality
  5. Send promotional offers (with your consent)
  6. Comply with legal obligations

 

3. Data Sharing & Disclosure

Lorvé does not sell, trade, or rent your personal information. We may share data only with:

  1. Authorized drivers or operational staff
  2. Payment processing providers
  3. IT and website service providers
  4. Legal authorities if required by law

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online transmission is 100% secure.

 

5. Cookies & Tracking Technologies

  1. Improve user experience
  2. Analyze website traffic
  3. Support advertising campaigns (Meta & Google Ads)

 

6. Data Retention

We retain personal data only as long as necessary to fulfill service, legal, and dispute resolution purposes.

 

7. Your Rights

  1. Request access to your personal data
  2. Request correction of inaccurate information
  3. Request deletion of your data
  4. Withdraw consent for marketing communications

 

8. Third-Party Links

Our website may contain links to third-party websites. Lorvé is not responsible for their privacy practices.

 

9. Changes to This Policy

Lorvé may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

 

10. Contact Us

Lorvé Luxury Transportation
WhatsApp: +62 811 8805 0888
Email: marcomm@lorve.id
Website: lorve.id